Spacious, very clean room. the shower had inconsistent temperature issues.

The room was spacious with a great river view, but parking was a challenge.

The location was absolutely fantastic—right on the river! Enjoyed a lovely view from my room. Just a tad disappointed by the parking fees, but overall a great stay! 😊

Great river view room

The river view from my twin room offered a relaxing backdrop, perfect for watching boats float by. The proximity to the town center across the street makes it easy to explore local shops and restaurants, which is a plus for any spontaneous outings.

Hot water took its sweet time to kick in, which can be annoying when you're trying to wash up fast. The TV cut out, making it unusable for a bit, though that might've been weather-related. The stairs creaked loudly with each step, and you hear everyone passing by, which could disturb your peace if you're trying to relax. For a more modern touch, maybe consider swapping in smart TVs for some digital entertainment.

Parking is a bit of a hassle, running £10 and not guaranteeing a space, making it frustrating if you’re out and about. The fire alarm’s tendency to sound multiple times isn’t ideal, especially when it disrupts sleep. While I appreciated the cleanliness, the family room felt a bit stark. more thoughtful touches like snacks or extra amenities would have made it more inviting.

the hotel was clean and everythin work in the room. the bed was real comfy and we liked the river view from our room.

had a bit of noise from outside, and breakfast could've been better.

would definitely recommend for a mini-vacation

Pleasant room, pleasant staff, with great views of the river and a convenient location just a short walk from the town centre, making it easy to explore the area and enjoy the beautiful surroundings.

Nothings

I found the Mercure London Staines-Upon-Thames Hotel to be charming, especially with its lovely views of the Thames River and comfortable spaces that were easy to navigate for seniors like myself, making the stay relaxing and enjoyable.

An elevator would enhance accessibility for seniors.

Pleasant stay with lovely views of the river from our room. The parking situation was a hassle with limited spaces.

Great Stay with Memorable Comfort

Had a delightful night in a cozy room. Excellent location by the river made for lovely evening walks. The breakfast offered a wonderful variety, and the staff were exceptionally friendly. Pro tip, check out the river views during your stay. they're breathtaking!

The location was ideal for picking up passengers from Heathrow, and I was pleasantly surprised by how quiet it was given its proximity to a busy road. My room was spacious and very comfortable, offering lovely views over the Thames. Breakfast was nicely presented, and the staff were friendly and welcoming.

wonderful location along the thames with delightful dining views

Fantastic riverside dining experience!